---
title: TTS for public services - Voxygen
description: Voxygen's speech synthesis solutions meet the need to digitalise public reception and information services for greater efficiency. Lifelike AI voices.
---

Blog

<https://www.voxygen.fr?hsLang=en> ![Voxygen_logo_cmyk_hq](https://www.voxygen.fr/hs-fs/hubfs/Voxygen_logo_cmyk_hq.png?width=521&height=194&name=Voxygen_logo_cmyk_hq.png)

Applications

[Success stories](https://www.voxygen.fr/en/blog-voxygen/tag/use-case?hsLang=en)

Solutions

[About us](https://www.voxygen.fr/a-propos?hsLang=en) [Contact](https://www.voxygen.fr/formulaire-contact?hsLang=en) [Blog](https://www.voxygen.fr/en/blog-voxygen/tag/blog?hsLang=en)

- [English](https://www.voxygen.fr/en/public-services)
- [Français](https://www.voxygen.fr/services-publics)

<https://www.voxygen.fr/home?hsLang=en>

Applications

Your industry

[More industries](https://www.voxygen.fr/autres-secteurs?hsLang=en)

[![Vector (1)](https://www.voxygen.fr/hs-fs/hubfs/Vector%20(1).png?width=17&height=21&name=Vector%20(1).png) Banking & Insurance](https://www.voxygen.fr/banque-assurance?hsLang=en) [![Vector (2)](https://www.voxygen.fr/hs-fs/hubfs/Vector%20(2).png?width=17&height=21&name=Vector%20(2).png) Utilities](https://www.voxygen.fr/distribution-d%C3%A9nergie?hsLang=en) [![Vector (3)](https://www.voxygen.fr/hs-fs/hubfs/Vector%20(3).png?width=17&height=21&name=Vector%20(3).png) Transport](https://www.voxygen.fr/transport?hsLang=en) [![Vector (4)](https://www.voxygen.fr/hs-fs/hubfs/Vector%20(4).png?width=17&height=21&name=Vector%20(4).png) Conversational AI](https://www.voxygen.fr/ia-conversationnelle?hsLang=en) [![Vector (5)](https://www.voxygen.fr/hs-fs/hubfs/Vector%20(5).png?width=17&height=21&name=Vector%20(5).png) Telecommunications](https://www.voxygen.fr/telecoms?hsLang=en)

![Logo_SNCF_2011.svg](https://www.voxygen.fr/hs-fs/hubfs/Logo_SNCF_2011.svg.png?width=1024&height=539&name=Logo_SNCF_2011.svg.png)

Discover the story of the creation of the SNCF's digital voice!

SNCF chose Voxygen to digitalise the voice that is known and heard throughout France.

[See success story](https://www.voxygen.fr/blog-voxygen/sncf?hsLang=en)

Your team

<https://www.google.fr>

[![Vector (1)](https://www.voxygen.fr/hs-fs/hubfs/Vector%20(1).png?width=17&height=21&name=Vector%20(1).png) Product department](https://www.voxygen.fr/tts-pour-equipe-produit?hsLang=en) [![Vector (2)](https://www.voxygen.fr/hs-fs/hubfs/Vector%20(2).png?width=17&height=21&name=Vector%20(2).png) Customer Service](https://www.voxygen.fr/equipe-service-client?hsLang=en) [![Vector (3)](https://www.voxygen.fr/hs-fs/hubfs/Vector%20(3).png?width=17&height=21&name=Vector%20(3).png) Communication & Branding](https://www.voxygen.fr/equipe-communication-marque?hsLang=en) [![Vector (4)](https://www.voxygen.fr/hs-fs/hubfs/Vector%20(4).png?width=17&height=21&name=Vector%20(4).png) IT - Omnichannel platforms](https://www.voxygen.fr/equipe-dsi-pf-omnicanales?hsLang=en)

Need more information?

[Contact us](https://www.voxygen.fr/formulaire-contact?hsLang=en)

Solutions

<https://www.google.fr>

[![Server orange](https://www.voxygen.fr/hs-fs/hubfs/Vector%20(2).png?width=17&height=21&name=Vector%20(2).png) Server - TTS on-premises Host your text-to-speech solution on your own infrastructure](https://www.voxygen.fr/voxygen-tts-server?hsLang=en) [![Cloud rose](https://www.voxygen.fr/hs-fs/hubfs/Vector%20(1).png?width=17&height=21&name=Vector%20(1).png) Cloud - TTS API Using speech synthesis in SaaS mode](https://www.voxygen.fr/voxygen-tts-cloud?hsLang=en) [![Studio violet](https://www.voxygen.fr/hs-fs/hubfs/Vector%20(3).png?width=17&height=21&name=Vector%20(3).png) Studio - TTS SaaS A user interface for creating audio messages easily](https://www.voxygen.fr/voxygen-studio?hsLang=en) [![Device bleu](https://www.voxygen.fr/hs-fs/hubfs/Vector%20(4).png?width=17&height=21&name=Vector%20(4).png) Device - TTS offline Embedded text to speech for off-line use](https://www.voxygen.fr/voxygen-tts-device?hsLang=en) [![Voix vert](https://www.voxygen.fr/hs-fs/hubfs/Vector%20(5).png?width=17&height=21&name=Vector%20(5).png) Customised voice A voice that reflects your brand identity](https://www.voxygen.fr/voix-personnalisee?hsLang=en)

![BNP-Paribas-logo](https://www.voxygen.fr/hs-fs/hubfs/BNP-Paribas-logo.png?width=5000&height=1300&name=BNP-Paribas-logo.png)

The creation of BNP Paribas' voice assistants

Voxygen has created two personalised brand voices for the virtual assistants Telmi (BNP Paribas) and HelloïZ (Hello Bank). BNP Paribas is revolutionising the user experience with its online banking and digital assistants!

[Read success story](https://www.voxygen.fr/blog-voxygen/bnp_paribas?hsLang=en)

Need more information?

[Contact us](https://www.voxygen.fr/en/contact-form?hsLang=en)

# Public services

Use the power of text-to-speech to welcome, inform and meet the expectations of your public

[Contact us](https://www.voxygen.fr/en/contact-form?hsLang=en)

![Old_man_wearing_a_helmet_picto](https://www.voxygen.fr/hs-fs/hubfs/Group_55Nservpub.png?width=524&height=364&name=Group_55Nservpub.png)

![1200px-Logo_DGFP-fr.svg](https://www.voxygen.fr/hs-fs/hubfs/1200px-Logo_DGFP-fr.svg.png?width=1200&height=638&name=1200px-Logo_DGFP-fr.svg.png)

![meteo france](https://www.voxygen.fr/hs-fs/hubfs/meteo%20france.png?width=1132&height=630&name=meteo%20france.png)

![URSSAF_Logo.svg](https://www.voxygen.fr/hs-fs/hubfs/URSSAF_Logo.svg.png?width=2560&height=826&name=URSSAF_Logo.svg.png)

![CNAF_Logo](https://www.voxygen.fr/hs-fs/hubfs/CNAF_Logo.png?width=1200&height=1200&name=CNAF_Logo.png)

Use cases

#### Notifications and alerts

#### Assistance to residents

#### Accessibility services

#### Cultural sites and museums

![Couple_street_woman_telephone](https://www.voxygen.fr/hs-fs/hubfs/Depositphotos_165386046_S.jpg?width=999&height=667&name=Depositphotos_165386046_S.jpg)

![Robot_telephone](https://www.voxygen.fr/hs-fs/hubfs/Depositphotos_186128244_S%20Moyenne.jpeg?width=640&height=358&name=Depositphotos_186128244_S%20Moyenne.jpeg)

![Woman_at_the_station_platform](https://www.voxygen.fr/hs-fs/hubfs/iStock-1144739179.jpg?width=4104&height=2736&name=iStock-1144739179.jpg)

![ earphone_pair_museum](https://www.voxygen.fr/hs-fs/hubfs/Depositphotos_426776752_S.jpg?width=1000&height=667&name=Depositphotos_426776752_S.jpg)

### A trusted voice for your alerts

With voice synthesis, you can broadcast reliable information at any time, which can be vital for the citizens. In the event of a storm, a risk of flooding or in the context of a pandemic or health alert, Voxygen's voices enable you to send out up-to-date information bulletins or effectively notify residents in the event of an alert or emergency.

### A voice assistant for your public services

Don't leave your users without an answer! Be there for them at all times and provide automated, personalised voice responses to their most frequently asked questions. By setting up an IVR or voicebot, you can engage in high-quality voice interaction with your visitors. You'll be able to handle 100% of your incoming calls, satisfy a large number of needs and mobilise your agents to respond to the most specific requests.

### A voice for those who need it

Think of your users with reading or vision difficulties! By integrating text-to-speech in your information areas or on your purchase or booking terminals, you can improve the accessibility of your services and promote social inclusion.

### A voice to guide your visitors

In a museum or a remarkable cultural site, allow visitors to enjoy their own experience at their own pace, by vocalising relevant information at the moment they want it, all along the way. With Voxygen text-to-speech, you can recount historical facts or show the details of a work of art, in multiple languages.

Voxygen’s advantages

## Expertise, advice, customisation

![Nuage_rose-Feb-28-2024-09-28-30-1041-AM](https://www.voxygen.fr/hs-fs/hubfs/Nuage_rose-Feb-28-2024-09-28-30-1041-AM.png?width=51&height=33&name=Nuage_rose-Feb-28-2024-09-28-30-1041-AM.png)

#### Technological Expertise

Our technological expertise is our driving force. Our project managers, voice experts and technical experts support you at every stage of the project.Thanks to years of research and development, our text-to-speech solutions offer exceptional tone quality and perfect fluidity. Our cutting-edge technology guarantees an immersive, natural speech experience for your users.

![Nuage_violet-Feb-28-2024-09-29-12-5155-AM](https://www.voxygen.fr/hs-fs/hubfs/Nuage_violet-Feb-28-2024-09-29-12-5155-AM.png?width=51&height=33&name=Nuage_violet-Feb-28-2024-09-29-12-5155-AM.png)

#### Advanced customisation

Voxygen provides you with all the expertise you need to customise your text-to-speech system using SSML, rules or lexicons. The lexicons, for example, enable foreign words, unusual proper or product names, acronyms, etc. to be pronounced correctly. We give customers access to this customisation either independently or as part of a service. We can also create a personalised voice to embody the values you wish to convey.

![Nuage_bleu-Feb-28-2024-09-35-57-0221-AM](https://www.voxygen.fr/hs-fs/hubfs/Nuage_bleu-Feb-28-2024-09-35-57-0221-AM.png?width=51&height=33&name=Nuage_bleu-Feb-28-2024-09-35-57-0221-AM.png)

#### Easy integration

We make integrating our solutions as easy as possible. With standardised APIs and user-friendly interfaces, our technology integrates easily with your existing platforms and applications. We'll help you get to grips with the solution. So you can deploy text-to-speech in your applications quickly and efficiently.

![Logo_SNCF_2011.svg](https://www.voxygen.fr/hs-fs/hubfs/Logo_SNCF_2011.svg.png?width=1024&height=539&name=Logo_SNCF_2011.svg.png)

French railway company

[Read success story](https://www.voxygen.fr/blog-voxygen/sncf?hsLang=en)

« The Voxygen Studio interface is practical and easy to use. It fully meets my needs in terms of customisation and flexibility »

![Capture d’écran 2023-11-17 à 14.54.35](https://www.voxygen.fr/hs-fs/hubfs/Capture%20d%E2%80%99%C3%A9cran%202023-11-17%20%C3%A0%2014.54.35.png?width=309&height=337&name=Capture%20d%E2%80%99%C3%A9cran%202023-11-17%20%C3%A0%2014.54.35.png)

**Jean Philippe CHANTECAILLE**

Audio Announcements Project Manager

Brand Identity and Design

![BNP-Paribas-logo](https://www.voxygen.fr/hs-fs/hubfs/BNP-Paribas-logo.png?width=5000&height=1300&name=BNP-Paribas-logo.png)

Brand voices for assistants

[Read success story](https://www.voxygen.fr/blog-voxygen/bnp_paribas?hsLang=en)

“Having a brand voice reassures customers; when they call, they know they've come to the right place”

![photo moi valide](https://www.voxygen.fr/hs-fs/hubfs/photo%20moi%20valide.jpg?width=1548&height=2424&name=photo%20moi%20valide.jpg)

**Marie Marquet**

Contact Administratort - Or- Deployment Organiser 

![Liaison_vocale_logo](https://www.voxygen.fr/hs-fs/hubfs/Liaison_vocale_logo.png?width=511&height=98&name=Liaison_vocale_logo.png)

Speech synthesis for hospital IVRs

[Read success story](https://www.voxygen.fr/blog-voxygen/liaison-vocale?hsLang=en)

“With Voxygen TTS Server and the quality of Voxygen's voices we have found a truly differentiating solution for our client projects”

![Bruno Palmino](https://www.voxygen.fr/hs-fs/hubfs/Bruno%20Palmino.jpeg?width=222&height=222&name=Bruno%20Palmino.jpeg)

**Bruno Palmino **

**Managing Director at LIAISON VOCALE**

![Logo_SNCF_2011.svg](https://www.voxygen.fr/hs-fs/hubfs/Logo_SNCF_2011.svg.png?width=1024&height=539&name=Logo_SNCF_2011.svg.png)

![BNP-Paribas-logo](https://www.voxygen.fr/hs-fs/hubfs/BNP-Paribas-logo.png?width=5000&height=1300&name=BNP-Paribas-logo.png)

![Liaison_vocale_logo](https://www.voxygen.fr/hs-fs/hubfs/Liaison_vocale_logo.png?width=511&height=98&name=Liaison_vocale_logo.png)

![Logo_SNCF_2011.svg](https://www.voxygen.fr/hs-fs/hubfs/Logo_SNCF_2011.svg.png?width=1024&height=539&name=Logo_SNCF_2011.svg.png)

![BNP-Paribas-logo](https://www.voxygen.fr/hs-fs/hubfs/BNP-Paribas-logo.png?width=5000&height=1300&name=BNP-Paribas-logo.png)

![Liaison_vocale_logo](https://www.voxygen.fr/hs-fs/hubfs/Liaison_vocale_logo.png?width=511&height=98&name=Liaison_vocale_logo.png)

![Logo_SNCF_2011.svg](https://www.voxygen.fr/hs-fs/hubfs/Logo_SNCF_2011.svg.png?width=1024&height=539&name=Logo_SNCF_2011.svg.png)

![BNP-Paribas-logo](https://www.voxygen.fr/hs-fs/hubfs/BNP-Paribas-logo.png?width=5000&height=1300&name=BNP-Paribas-logo.png)

![Liaison_vocale_logo](https://www.voxygen.fr/hs-fs/hubfs/Liaison_vocale_logo.png?width=511&height=98&name=Liaison_vocale_logo.png)

![Logo_SNCF_2011.svg](https://www.voxygen.fr/hs-fs/hubfs/Logo_SNCF_2011.svg.png?width=1024&height=539&name=Logo_SNCF_2011.svg.png)

![BNP-Paribas-logo](https://www.voxygen.fr/hs-fs/hubfs/BNP-Paribas-logo.png?width=5000&height=1300&name=BNP-Paribas-logo.png)

![Liaison_vocale_logo](https://www.voxygen.fr/hs-fs/hubfs/Liaison_vocale_logo.png?width=511&height=98&name=Liaison_vocale_logo.png)

Our solutions

## Solutions tailored to your needs

#### Cloud - TTS API

#### Server - TTS on-premises

#### Studio - TTS SaaS

#### Device - TTS offline

#### Customised voice

#### **Using speech synthesis in SaaS mode**

By accessing Voxygen's TTS in SaaS mode, no need for integration. Simply make your customer applications speak, by sending your requests via our API, for fluid voice communications in real time.

[Read more](https://www.voxygen.fr/voxygen-tts-cloud?hsLang=en)

![Cloud_TTS API](https://www.voxygen.fr/hs-fs/hubfs/Depositphotos_636873454_XL%20Moyenne-1.jpeg?width=640&height=366&name=Depositphotos_636873454_XL%20Moyenne-1.jpeg)

#### **Host your text-to-speech solution**

Deploy your text-to-speech solution on site for autonomous, automated interaction management and total control over data confidentiality. Voxygen Server provides MRCP and HTTPS interfaces to cover your various use cases (telephony, web, etc.). Our solution is easy to integrate and highly scalable to adapt to the volume of your projects.

.

[Read more](https://www.voxygen.fr/voxygen-tts-server?hsLang=en)

![Server_TTS on-premises](https://www.voxygen.fr/hs-fs/hubfs/Depositphotos_406010274_S-1.jpg?width=1000&height=733&name=Depositphotos_406010274_S-1.jpg)

#### **A user interface for creating audio messages**

Give free rein to your creativity by producing voice content tailored to your use cases. Our rich, user-friendly interface gives you total control over your audio messages: you can adapt pronunciation, voice characteristics, speed and intonation of the message as you wish.

[Read more](https://www.voxygen.fr/voxygen-studio?hsLang=en)

![Studio_TTS SaaS](https://www.voxygen.fr/hs-fs/hubfs/Depositphotos_190344854_S-1.jpg?width=999&height=682&name=Depositphotos_190344854_S-1.jpg)

#### **On-board speech synthesis for offline use**

Give voice to your embedded applications: vehicles, household robots, home automation systems.

Voxygen Device enables offline use that adapts to your hardware constraints: integration environment, memory capacity, CPU performance.

[Read more](https://www.voxygen.fr/voxygen-tts-device?hsLang=en)

![Device_TTS offline](https://www.voxygen.fr/hs-fs/hubfs/Depositphotos_93879676_S-1.jpg?width=1000&height=667&name=Depositphotos_93879676_S-1.jpg)

#### A voice tailored to your needs

Give yourself a unique synthesised voice that reflects your values and can be deployed on all your voice services. Voxygen will support you throughout the voice creation project, from defining your requirements to choosing the voice talent and fine-tuning the voice to suit your various use cases.

[Read more](https://www.voxygen.fr/voix-personnalisee?hsLang=en)

![Customised_voice](https://www.voxygen.fr/hs-fs/hubfs/Depositphotos_275847466_L%20Moyenne-1.jpeg?width=640&height=345&name=Depositphotos_275847466_L%20Moyenne-1.jpeg)

Your team

## Solutions tailored to your business

### [![Man_reacting_to_message_on_his_phone_pink_and_orange_background_picto](https://www.voxygen.fr/hs-fs/hubfs/orange12.png?width=320&height=296&name=orange12.png) Customer Service](https://www.voxygen.fr/equipe-service-client?hsLang=en)

### [![Woman_smiling_and_thinking_picto_green_gradient_background](https://www.voxygen.fr/hs-fs/hubfs/vert5.png?width=381&height=351&name=vert5.png) Communication & Branding](https://www.voxygen.fr/equipe-communication-marque?hsLang=en)

### [![Man_removing_his_helmet_to_listen_pink_and_purple_background](https://www.voxygen.fr/hs-fs/hubfs/1.png?width=500&height=500&name=1.png) IT - Omnichannel platforms](https://www.voxygen.fr/equipe-dsi-pf-omnicanales?hsLang=en)

Voxygen's blog

## Latest news from Voxygen

[See more articles](https://www.voxygen.fr/en/blog-voxygen/tag/blog?hsLang=en) 

[![post image](https://www.voxygen.fr/hs-fs/hubfs/9-Pictogrammes_portraits_web/Femme_regarde_son_t%C3%A9l%C3%A9phone_en_souriant_avec_casque_picto_fond_vert_d%C3%A9grad%C3%A9.png?width=380&height=260&name=Femme_regarde_son_t%C3%A9l%C3%A9phone_en_souriant_avec_casque_picto_fond_vert_d%C3%A9grad%C3%A9.png) Blog TTS : an asset for digital accessibility "Digital accessibility is now a major issue, particularly in light of an ageing population and increasingly diverse uses." Read article](https://www.voxygen.fr/en/blog-voxygen/tts-an-asset-for-digital-accessibility?hsLang=en) [![post image](https://www.voxygen.fr/hs-fs/hubfs/m-a-2-1.jpg?width=380&height=260&name=m-a-2-1.jpg) Blog Control, security, compliance: the advantages of sovereign technology "Technological sovereignty is now a strategic issue for many companies and institutions." Read article](https://www.voxygen.fr/en/blog-voxygen/technology-voice-and-sovereignty-the-strategic-role-of-voxygen-in-the-french-ecosystem?hsLang=en) [![post image](https://www.voxygen.fr/hs-fs/hubfs/m-1.jpg?width=380&height=260&name=m-1.jpg) Blog TTS, an asset for banking and insurance customer relations "TTS has become a real lever for customer relations in the banking and insurance sectors." Read article](https://www.voxygen.fr/en/blog-voxygen/synthese-vocale-banque?hsLang=en)

## Convert text into speech instantly!

Discover our cutting-edge TTS solution, perfectly tailored to your needs and easy to integrate.

Customisable

Reliable

Scalable

[Listen!](https://www.voxygen.fr/home?hsLang=en)

![Man_smiling_on_the_telephone_picto](https://www.voxygen.fr/hs-fs/hubfs/Design_sans_titre__7_-removebg-preview.png?width=500&height=500&name=Design_sans_titre__7_-removebg-preview.png)

![Voxygen_logo_w_cmyk](https://www.voxygen.fr/hubfs/Voxygen_logo_w_cmyk.svg)

Professional Speech Synthesis

[Contact us](https://www.voxygen.fr/en/contact-form?hsLang=en)

Your industry

[Banking & Insurance](https://www.voxygen.fr/banque-assurance?hsLang=en) [Utilities](https://www.voxygen.fr/distribution-d%C3%A9nergie?hsLang=en) [Transport](https://www.voxygen.fr/transport?hsLang=en) [Conversational AI](https://www.voxygen.fr/ia-conversationnelle?hsLang=en) [Telecommunications](https://www.voxygen.fr/telecoms?hsLang=en) [Other industries](https://www.voxygen.fr/autres-secteurs?hsLang=en)

Our solutions

[Cloud - TTS API](https://www.voxygen.fr/voxygen-tts-cloud?hsLang=en) [Server - TTS on-premises](https://www.voxygen.fr/voxygen-tts-server?hsLang=en) [Studio - TTS SaaS](https://www.voxygen.fr/voxygen-studio?hsLang=en) [Device - TTS offline](https://www.voxygen.fr/voxygen-tts-device?hsLang=en) [Customised voice](https://www.voxygen.fr/voix-personnalisee?hsLang=en)

[About us](https://www.voxygen.fr/en/about-us?hsLang=en) [Contact](https://www.voxygen.fr/en/contact-form?hsLang=en)

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