Banking & Insurance
Applications
Discover the story of the creation of the SNCF's digital voice!
SNCF chose Voxygen to digitalise the voice that is known and heard throughout France.
See success storySolutions
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Voxygen Server
Host your text-to-speech solution on your own infrastructure
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Voxygen Cloud
Using speech synthesis in SaaS mode
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Voxygen Studio
A user interface for creating audio messages easily
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Voxygen Device
La synthèse vocale embarquée pour un usage déconnecté
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Customised voice
A voice that reflects your brand identity
The creation of BNP Paribas' voice assistants
Voxygen has created two personalised brand voices for the virtual assistants Telmi (BNP Paribas) and HelloïZ (Hello Bank). BNP Paribas is revolutionising the user experience with its online banking and digital assistants!
Read success storyCustomer Service
Real time text to speech for an automated high-performance Contact Centre to free up advisers
Cas d'usage
CCaaS, your customer showcase
Automated responses to customers
Personalised answers
Automate your customer relations
Waiting time, the relevance of the response and the quality of the voice are the three points that generate satisfaction, disappointment or even annoyance among customers. It is therefore essential to right-size your contact centre so that you can pick up the phone quickly, but also to provide a relevant automated response with a voice that is adapted to the use case and to your brand image. Voxygen provides you with the advice and the voice for this essential choice.
Improve pick-up rate
Use text-to-speech on your Call Centre to generate automated voice responses to frequently asked customer questions, freeing up time for customer service agents for more complex, high added-value tasks. You'll avoid putting your customers on hold by providing them with an immediate first-level response, thereby improving customer satisfaction and the pick-up rate.
Customise the customer experience
With an IVR or a natural language voicebot equipped with a high-performance, tailored digital voice, you can provide personalised voice responses. The system will retrieve the necessary information from your customer information system to provide a tailored response in real time, thereby improving the customer experience. By opting for an intelligent virtual assistant, you can boost the performance of your customer service and reduce the number of calls that need to be answered by an agent.
Voxygen’s advantages
Expert advice on the right choice of voices
Expertise and advice
Voxygen is your voice partner. Choosing the right voice for a specific use case, whether it's a catalogue voice or a personalised voice, is essential for an optimal user experience. That's why our expertise in text-to-speech and our in-depth knowledge of our voices are at your service. Our project managers, voice experts and technical experts will support and advise you at every stage of the project.
Advanced customisation
The voice identity of a large company is essential to customer loyalty, which is why we offer the creation of a personalised digital voice that reflects your brand identity. From the choice of voice and its expressiveness to the creation of lexicons, we adapt our solutions to ensure a top-of-the-range voice experience that faithfully reflects your values and helps achieve your objectives.
Easy integration
We make integrating our solutions as easy as possible. With standardised APIs and user-friendly interfaces, our technology integrates easily with your existing platforms and applications. You can deploy text-to-speech in your system quickly and efficiently, adding a new dimension to your customer communications and interactions.
The French railway company
Read success story« The Voxygen Studio interface is practical and easy to use. It fully meets my needs in terms of customisation and flexibility for creating my messages. »
Jean Philippe CHANTECAILLE
Audio Announcements Project Manager
Brand Identity and Design
Personalised voices for banking voicebots
Read succes story“Our voicebots can handle simple questions from customers and respond with appropriate voices.”
Marie Marquet
Contact Administrator - Deployment Organiser
Combining digital and natural voice
Read success story"We successfully entrusted Voxygen with the creation of the digital voice of our regular speaker, for automated use."
Our solutions
Solutions tailored to your needs
Cloud
Server
Studio
Customised voice
Using speech synthesis in SaaS mode
By accessing Voxygen's TTS in SaaS mode, no need for integration. Simply make your customer applications speak, by sending your requests via our API, for fluid voice communications in real time.
Host your text-to-speech solution
Deploy your text-to-speech solution on site for autonomous, automated interaction management and total control over data confidentiality. Voxygen Server provides MRCP and HTTPS interfaces to cover your various use cases (telephony, web, etc.). Our solution is easy to integrate and highly scalable to adapt to the volume of your projects.
A user interface for creating audio messages
Give free rein to your creativity by producing voice content tailored to your use cases. Our rich, user-friendly interface gives you total control over your audio messages: you can adapt pronunciation, voice characteristics, speed and intonation of the message as you wish.
Customised voice
Give yourself a unique synthesised voice that reflects your values and can be deployed on all your voice services. Voxygen will support you throughout the voice creation project, from defining your requirements to choosing the voice talent and fine-tuning the voice to suit your various use cases.
Voxygen's Blog
Latest news from Voxygen
Blog
Voxygen Studio for NTTS voices, new interface!
"The new Voxygen Studio interface makes it very easy to create text-to-speech messages using extremely realistic AI neural voices."
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Blog
Let's colour your voice!
"Reinforce your brand identity by creating your brand voice. Offer your customers a personalised text-to-speech solution that reflects your brand image."
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Blog
Voice interaction in customer services
"TTS is becoming a key element in personalising voice interaction, and our speech synthesis is taking the customer experience to new heights."
Read article
Convert text into speech instantly!
Discover our cutting-edge TTS solution, perfectly tailored to your needs and easy to integrate
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